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Define Fine:   Parent Peer Support for School Attendance Difficulties


We are a parent/carer-led organisation set up in response to the growing number of children and young people who experience school attendance difficulties. This is sometimes referred to as ‘school refusal’, or emotionally based school avoidance and may be due to unmet Special Educational Needs & Disabilities including physical or mental illness, either suspected or diagnosed, bullying or issues relating to academic pressure, or even the school environment. 

We provide peer support, using our tried and tested resources and to help parents advocate for the support their children and young people need to be able to learn and achieve. We run regular online webinars and workshops to share effective methods of advocacy and requests for support, and work closely with other SEND support groups, and in some areas with the LA and/or SENDIASS.  We do not charge for support services as we are grant and donation funded, although we do charge a fee to organisations  who invite us to present our workshops, or to speak at conferences and we are currently in the process of registering our courses for CPD Certification. 

We are building up a growing network of parent peer supporters, who we train and support to use our guides to enable them to communicate with professionals and request the necessary support to improve attendance.   Many of our parents, who we have supported in the past, choose to stay with us to help other families experiencing attendance difficulties.   

 We find that empowering parents to effectively work with professionals, encourages not only earlier intervention, with much better outcomes, but also reduce the risk and impact of unhelpful, and unnecessary attendance prosecutions and social services safeguarding interventions. It is vital that children, young people and their families receive appropriate support, and especially in cases where professionals insist children are “fine in school”, all are clear as to how fine is actually defined. 

For us “fine in school” would mean that children are safe, healthy, happy and their needs are acknowledged and supported to able to access suitable education and learn. 

Address and contact information

Online, Nationwide, Registered address, Bluebell House Main Street Gumley Market Harborough LE16 7RU, Gumley, Leicestershire LE16 7RU
Contact Name
Louise Parker Engels
Contact Position
07850673331, 07850673331
Send email 07850673331 07850673331

Other Details


Table of costs
Table of costs
AmountCost Type
None - we are grant funded


Referral required

Local Offer

Local Offer Age Bands
0-4 years old
5-11 years old
11-16 years old
16-19 years old
19-25 years old